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How do I fix BSOD in igdkmd64.sys under Windows 7?

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Windows 7 running Firefox 20.0

Whenever we are on the internet for any time, it crashes and restarts.

No new hardware or software installed (that I’m aware of)

Here is the BSOD message it gives:


to your computer.


Attempt to reset the display driver and recover from timeout failed


If this is the first time you’ve seen this stop error screen,

restart your computer. If this screen appears again, follow

these steps:


Check to make sure any new hardware of software is properly installed.

If this is a new installation …


*** STOP: 0X00000116 (0XFFFFFA80067FE010, 0XFFFFF8800403CCB0, 0X0000000000000000, 0X000000000000000C)


*** igdkmd64,sys-Address FFFFF8800403CCB0 base at FFFFF88004019000, Datestamp 4a01d55b


Collecting data fro crash dump ,,,

Initializing disk for crash dump …

Beginning physical memory to disk: 100

Physical memory dump complete.

Contact your system admin or tech support group gor further assistance.


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