Why won’t my Windows PC hang on restart?

http://ift.tt/1lPe8TL

Computer will not restart properly.

Reference a previous post from someone else in my shoes:

http://ift.tt/1lakdz4

I got done building my second computer and understand the basic functions or hardware, drivers, software, etc. I was able to correct all errors the computer was making except this restart issue. If I attempt to do a normal, “Windows key – Shutdown> – Restart” the system will get to the point where the computer will be ready to reboot, but never does. During this time, the power will be on and the fans will still be running, etc, just no reboot.

If I click “Windows Key – Shutdown”, the system will shut down completely normally. so basically the only issue is when it comes to installing software that requires a restart after installation and then automatically does it.

All the parts in the computer are brand new out of the box and no unnecessary programs are installed at this point since I just installed Windows and the core essentials such as drivers, virus scanner, etc.

I’ve tried the following solutions:

Cleaned the registry

I have all the latest drivers

I tried re-installing windows/recovery

I have the same issue with or without the graphics card installed

I have “Normal Startup” selected in MSConfig

The power supply is brand new, 520w bronze certified (estimated system usage is only 243w), and is providing adequate power to all components as evident in my voltage on my BIOS screens.

That being said, I think it maybe a RAM issue, or a motherboard issue. I’ve tried old RAM sticks from my previous computer (Unknown brand) and brand new RAM sticks as well (name brand). They were correctly installed on the motherboard and are 100% compatible with the motherboard. I have tried every combination of putting the old, new, and mix of RAM into the motherboard with no success on this issue.

Lastly it makes me think it has to be a motherboard issue. I have no problems with any other part of the motherboard. I guess I want to know if that is likely the issue despite seeming unlikely. I would hate to get a whole new motherboard because that’s super annoying, but does anyone/can anyone think of another solution or possibility on this one. Such a weird issue I know #1stWorldProblems.

Thanks everyone!

-Jeff, but you can call me Jeff